Loyalty Use Case Library: TRIFFT + Bloomreach

This guide presents a structured library of loyalty and engagement use cases, mapped to the customer journey. We use the ACORE framework.

Beginner

Primer

Marketing Manager

ACORE = Attract → Convert → Onboard → Retain → Expand

Why this model?

It mirrors how real customers engage with your brand
It works across e-commerce and physical retail
It makes it easy to pick the right use case based on your current marketing goals

Each section below contains use cases with a clear purpose, setup simplicity, and channel-specific notes. All are deployable in minutes with TRIFFT + Bloomreach.

Attract

Welcome Scenario

Convert

Welcome Bonus Points
Post-purchase NPS scenario

Onboard

Retain

Birthday Coupon
Tier Up
Anniversary of Loyalty Enrollment

Expand

What’s Next?

Each use case will soon link to a detailed how-to guide with:

Step-by-step Bloomreach trigger setup
Reward configuration in TRIFFT
Best practices and estimated effort

Need a recommendation? Contact us or explore use cases by category.