This guide will help you understand:

• What is a consent in TRIFFT
• How to create a consent
• How to manage consent groups
• How to create a new versions of consent
• How to access consent records
• Explanation of consent types by format and types

Feature Overview

Having user consents in your app is mandatory under several laws, such as the GDPR in the EU and the DPA in the UK, especially for terms and conditions and data protection. TRIFFT goes beyond these basic requirements by offering additional consent options, such as push notifications, SMS notifications, and email notifications. In TRIFFT, consents can be categorized as either mandatory or voluntary. Additionally, the app provides flexibility by allowing users to give their consents either during the registration process or later through their profile settings.

Еxample of a granted consent in the Content Cockpit

Еxample of consents in the mobile app

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Simple and Complex Consent

TRIFFT offers users two different types of consent options.

Simple Consent is designed for straightforward consent collection, primarily used for cases where a long description is not required. Since it is not possible to provide additional details, this type of consent is ideal for situations like age verification.

Complex Consent is used when detailed information about specific consent is necessary. It is suitable for cases such as data protection agreements or terms and conditions, where longer and more comprehensive consents are required.

Ready to implement consent options in your app? Continue to the next section to learn how to create and customize consent settings effectively.

Creating Consents

1. Click on Settings
2. Click on Consents
3. Click on Add new

4. Fill in Title

Title is only internal and it will not shown in the app

5. Choose Type

📘

Explanation of Types

TC = Terms & Conditions

DPR = Data Protection Regulations

DP = Data Protection

OUT_Marketing = General outbound marketing

OUT_SMS = Notification via SMS

OUT_EMAIL = Notification via E-mail

CUSTOM = Custom

6. Choose whether this consent is mandatory

If consent is mandatory user can´t register without ticking the checkbox

If consent is not mandatory user can proceed the registration without sliding the bar

7. Select placement

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Placement

Registration = This consent will be asked upon registration.

Settings = This consent can be seen only in settings and it will not be asked during registration process.

Required consents that could not be toggled off will appear in Legal Information. Not required consent will show in the Consents category

8. Click on Versions
9. Click on Plus Icon

👍

Here you can decide whether you would like to have Complex or Simple version

10. Click on Complex/Simple
11. Click on Confirm

Creating Simple consent

12. notes

Both Note and Note Public can remain empty. Note Public is used to notify users about a new version of the consent. If Note Public is empty, the consent text will be displayed as the notification instead.

13. Consent text

You can type text of your consent

Еxample

15. Click on Versions
16. Click on Version that you want to Publish/Edit

17. Click on Publish

📘

Once the consent is published, the wording can only be changed by creating a new version.

Creating complex consent version

12. Notes

Both Note and Note Public can remain empty. Note Public is used to notify users about a new version of the consent. If Note Public is empty, the consent text (Name Prefix, Name, Name Suffix) will be displayed as the notification instead.

Еxample

13. Name

👍

Names Explained

Name Prefix: Text before consent link (incl. spaces)

Name: Consent hyperlink to see consent detail

Name Suffix: Text after Consent link (incl. spaces)

14. Read required

Requires users to open and view the full consent before it can be accepted.

Example

15. Click on Editor

16. Editor

Here you can edit the text of your consent that the user can agree to.

17. Save as Draft

After you will be satisfied with your text click on Save as Draft.

18. Click on Save

19. Click on your new consent

20. Click on Versions
21. Click on Version that you want to Publish/Edit

22. Click on Publish

📘

Once the consent is published, the wording can only be changed by creating a new version.

Consent Grouping

If you want to combine 2 consents into 1, you can use consent grouping.

1. Click on Group
2. Select the group to which you want to add consent

Еxample

How to Create a new version of consent

1. Click on Consents
2. Click on any consent where you want to create a new version

3. Click on versions
4. Click on plus icon
5. Select whether you want to create a complex or simple consent

6. After these steps continue like if you would create a new consent
7. After you create a new version of the consent, users will receive a notification inside their app that there has been an update to the consents, as shown in the picture below.

How to delete a consent

1. Click on Consents
2. Right-Click on consent that you want to delete
3. Click on Delete

Accessing consent information

Consent can only be checked individually, as TRIFFT currently does not support viewing a list of people with approved consents en masse.

To check consents individually, follow these steps:

1. Click on CRM
2. Click on Members
3. Select individual Member

4. Click on Activity Overview and manually look for an activity with the following message: "The member signed the contractual consent."