Feature Overview

  • A single-use offer displayed in the app for a specific amount of time
  • Coupons need to be activated first to redeem rewards


With this kind of limited-time marketing offers, you are able to set start and end dates that mark the period when a customer can activate and redeem the coupon. Every coupon requires action from the user and includes a detailed description when clicked.

Creating Coupons

  1. Select Content -> Coupons
  2. Click the Add new button
  3. To create your first Coupon, fill in the fields as described below:


The title of your coupon will be visible beside its main image to the entire/selected audience. There is a character limit to the right.

Activation requirement

There are two ways for a customer to activate a coupon:

  • Click only - all your customers have to do is click a coupon (which activates it instantly)
  • Click & scan OR - a coupon is activated once your customers click the activate button and scan the QR code in-store (the app prompts them to do so)


Once the user clicks a coupon, its detailed description opens. You can format the text using a rich text editor.

Preview image

The image a user sees in the list of coupons. The ideal dimension is 720 x 600px.

Detail image

The image displayed in the coupon detail, once the coupon is clicked. The ideal dimension is 720 x 336px.


To group rewards, you can add it to a category by selecting one from the displayed list. To create a new category, go to Categories section.


It is important to specify the time range when your Coupon will be visible to users. It is possible to choose:

  • display from date & time - when a coupon appears live (sometimes you may want to show upcoming coupons to your customers in advance - there will be a tiny lock icon to indicate they are not yet valid)
  • valid from date & time - when a coupon is active and ready to be used
  • valid until date & time - when a coupon is no longer active and disappears

This setting will be shown right below the coupon's title, next to its thumbnail ima

Adjust expiration

In certain situations, you may wish to adjust the general coupon display schedule. For example, if you want the user to use the coupons that require activation within a few minutes (alternatively hours or days), you need to set a custom expiration in the field below by clicking the checkbox next to the "After activation" field.


It is possible to display the Coupon to all your users by selecting All Members.

Alternatively, you can display the Coupon to certain segments only by clicking their respective pillbox. Read more on Segmentation here.

Active toggle

If not selected Active, the coupon will not be displayed.

There is also an option to pin a coupon to Top to appear at the very top of the customer's screen (to make it more prominent).

Publishing Coupons

To make your coupon public, simply click the PUBLISH button. Alternatively, you can save your Coupon as draft and return to it later or cancel it altogether.

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