WooCommerce

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Work in Progress: This document is still being finalized.

The TRIFFT Loyalty Cloud integrates with WooCommerce, allowing you to reward customers with points and coupons, track activities across channels, and boost loyalty effortlessly.

Installation

1. Log in to your WordPress admin panel (wp-admin).
2. Navigate to Plugins > Add New.
3. Search for TRIFFT Loyalty for WooCommerce.
4. Click Install Now, then Activate the plugin.
5. Once activated, go to WooCommerce > Settings > TRIFFT Loyalty to configure the integration.

Configuration

After installation, you need to configure the plugin to match your loyalty program settings.

Earn and Burn Settings

• Enabled: Toggle to enable or disable the integration.
• Exchange Rate: Determines how many points are earned per unit of currency spent.
• Steps: Defines the granularity of points allocation.
• Maximum Fixed Discount: Sets the upper limit on fixed amount discounts.
• Maximum Percentage Discount: Limits the highest percentage discount a customer can redeem with points.

General Settings

• Store Domain: Your WooCommerce store's domain.
• Consumer Key: API key for authenticating requests.
• Consumer Secret: Secure API key for authorization.

Usage

Once configured, the integration will automatically:

• Sync customer purchase data with TRIFFT Loyalty Cloud.
• Allocate points based on configured rules.
• Enable customers to redeem points for discounts at checkout.
• Track customer loyalty activities.

Troubleshooting

If you experience issues:

• Ensure that the API keys are correctly configured.
• Verify that WooCommerce REST API is enabled.
• Check that the TRIFFT plugin is updated to the latest version.