Rewards

Feature Overview

Management of all benefits offered to point-based loyalty program users as rewards
Overview of all rewards and their point values in one place

Introduction

TRIFFT Loyalty Cloud allows you to choose between a point-based and non-point based loyalty program (or even their combination). If you decide to let customers accumulate points for every purchase, they can later redeem for exciting rewards. All management of your rewards happens in the Rewards section.

Creating Rewards

Select Content -> Rewards
Click the Add new button
To create your first Reward, fill in the fields as described below:

Delivery Types

Multiple delivery types are available:

address - for rewards that will be sent to a specific physical address
contest_draw - for rewards awarded for taking part in a contest
digital - a reward of purely digital nature, such as a license
donations -a non-physical reward, e.g. a charity donation
instant - for rewards awarded to a user instantly, without any other action needed
pickup - for physical rewards to be collected at a specific venue

Reward Title

Choose a short, descriptive title for your Reward. Please note the character limit on the right.

Points, Contest, and Stock

Depending on the selected delivery type, you may insert:

The amount of points needed to redeem the reward (if you are using a point system).
Stock to display the total number of available rewards. Once all rewards are redeemed, it will disappear from the list of available rewards. To activate this option, click the checkbox located next to the Stock field.
Specific contest (selected from the drop down) if you selected the "contest_draw" delivery type.

Image

Pick a visually appealing image to represent a Reward. You can easily upload or drag-and-drop an image. You can delete it by clicking the trash icon in the top right corner. The ideal dimensions of the image are 720 x 720px (If you use other dimensions, you will be able to see and adjust the image cutout).

Description

Once a user clicks any reward, its full description appears. The rich text is available to format your copy.

Active toggle button

Toggle the switch to make your reward active (visible to users and displayed in the loyalty program) or inactive (only visible to you in the administration).