Using Bloomreach Scenarios with TRIFFT

This guide provides an overview of Bloomreach scenarios used with the TRIFFT integration. These automated workflows help you trigger timely, relevant and personalized actions across multiple channels such as email, push notifications, or custom webhooks.

Beginner

Primer

Marketing Manager

Pre-Built TRIFFT Scenario Templates

TRIFFT provides ready-made scenarios to help you launch fast and drive results from day one. These flows come with built-in logic, event triggers, and dynamic data from your TRIFFT loyalty program.

📨 01 Welcome Scenario

Triggers a series of three onboarding emails once a TRIFFT member is verified. Use this to welcome new members, share onboarding info, and boost early engagement.

Trigger:

On event: TRIFFT member is verified
Condition: member has not already triggered the event twice

Preview:

🎉 02 Birthday Coupon

Assigns a birthday coupon and sends a push notification to the user.

Trigger:

Daily scheduled check

Preview:

💰 03 Welcome Bonus Points

Automatically adds welcome bonus points to a newly verified TRIFFT member.

Trigger:

On event: TRIFFT member is verified

Preview:

🏅 04 Tier Up

Sends a targeted email when a user reaches a new loyalty tier (Silver / Gold / ...).

Trigger:

On event: Segment Set = Tier

Preview:

Tier Upgrade Email Notification Scenario

🎊 05 Loyalty Enrollment Anniversary

Sends a reward and celebratory email on the loyalty program anniversary.

Trigger:

Daily scheduled check

Preview:

❔06 Post-purchase NPS scenario

Sends NPS email for collecting customers feedback.

Trigger:

- On event: Transaction

Preview:

Coming Soon

These scenarios are under development and will be available shortly.

⚠️ Anti-Churn Scenario

Detects signs of user inactivity or churn risk and sends personalized re-engagement messages.

Planned Features:

Trigger based on inactivity rules (e.g. no purchase in X days)
Multiple channel support: push / email
Customizable delays and message branches

📩 If you have any questions or need assistance with setting up or modifying these flows, reach out to the TRIFFT team.