News

Feature Overview

• Separate module managed directly from the TRIFFT Content Cockpit
• One-to-many types of communication
• Option for audience segmentation and visibility settings (date, time, time zone)
• Multi-channel approach allowing the Client to share the same content as a message, push notification, homepage banner, reward banner, or their combinations

Introduction

The News module enables you to manage all your communication in the app. Managed directly from the TRIFFT Content Cockpit, it allows you to create, plan and execute your content via a number of channels, including messages, push notifications, homepage banners, and reward banners.

All News

This is an overview of all the News: 🟡 Drafts, 🟢 Published, and 🔴 Expired. You can create News by clicking the Add new button, or by modifying existing News by clicking one of the icons: details, duplicate, pin to top, or delete.

Creating News

1. Select Content > News
2. Click the Add new button
3. You will see an empty news editor. To create your first News, fill in the fields as described below:

Title

This is the title of your News that will be visible to your whole/selected audience.

You also have the option to use emojis. There is a character limit for this text field displayed on the right.

Excerpt

This piece of content is displayed to Members as a preview before they click to see the full version of the News. The emoji database is available for use. There is also a character limit displayed on the right.

Image

To make News more enticing, you can either drag-and-drop, or manually upload any image of your choice.

If you are no longer happy with the chosen visual, you are free to delete it or replace it with another image.

To achieve a pixel-perfect image, please refer to the ideal dimensions and size provided in the description.

Body

The Body section is where you can add the full version of your News. It comes with a rich text editor that allows you to format the copy to your liking. It is also a section that the Member will see once they click on the News.

Pin to Top

This is a toggle switch that allows you to display your News with higher priority. News with pinned to top set to True will appear 1st before other News that are not pinned.

Content link

If you want to have a link inside the News you can do so by adding a Content Link. Checkout Content Links section to learn more about different types of links that can be used.

Schedule

It is important to specify the time range when your News will be visible to users.

Segment

You can display your News to all Members by adding the All Visitors segment.

However, if you want to display News to certain segments only, you can pick individual custom segments (You can read more about Segments in Segments section).

Channels

Created News can be communicated in a number of ways. You can choose a single channel or select multiple channels:

• Message - Displayed in the Messages module
• Push notification - Short notification that pops up on the mobile device of your users

Categories

To group News, you can add it to a category by selecting one from the displayed list. To create a new category, go to Categories section.

Publishing News

To make your News public, first save the News and then click the Publish button.