In this guide, we'll walk you through the process of setting up a Spinning Wheel Contest using the TRIFFT Loyalty Cloud platform.
Log in to your TRIFFT Loyalty Cloud account.
Once logged in, navigate to the Content -> Contests section.
Click on the Add New button to create a new contest.
In this section, you'll provide basic information about the contest and insert main visuals to make it visually appealing.
Contest Name and description: Enter a catchy name and short description for your contest, visible to all users.
Type/Game/Trigger: To be able to set up a spinning wheel contest, you need to pick Random win from the Type selection. To complete the set up, pick a trigger that best suits your needs.
- on click - a customer has to click the contest for it to appear
- after every purchase - the contest automatically appears after customer's purchase
- after wallet credit - the contest automatically appears following the movement in the customer's account wallet
Validity: Set the duration of your contest, enter stare and end date and time.
Contest Visual: Upload eye-catching visuals that represent your brand and the essence of the contest. The ideal sizes are visible on the respective cards. You may also select custom winning/losing segment colors that are displayed on the spinning wheel.
The Contest with the above settings will look like this:
- Image serves as the header on the contest detail page.
- Background image functions as the full background of the spinning wheel contest, accessible by clicking the "Play now" button.
- Losing segment image is displayed when a customer does not win; the spinner stops at this image.
The images for winning segments are configured in the Prizes tab (as explained below).
You may want to add a description of Prizes or add additional information about the contest in the Prizes and info tab.
There is an option to display extra information in the Prizes and Info tab and the Terms and Conditions. To appear in the loyalty program, you need to fill in the Text, Excerpt, and Body. In the app, it will look as follows:
Click "Save as Draft" to proceed to the next tab.
Continue with setting up Prizes and Win Probability.
To add contest prizes, click the Add new button
For now, customers can only be rewarded with coupons. Therefore, the creation process is identical to coupon creation.
Again, don't forget to Save the changes once your coupons are ready.
The scratching area has a default silver background. If a customer wins, a coupon will appear, and clicking the Show Coupon button will reveal its full details.
Then move to the last tab Win Codes.
The Win Rates section determines the probability of a customer's win. Simply enter the percentage value for each prize; the losing option is calculated automatically.
Save all your changes.
In this section, you can preview all existing entries in the contest with detailed descriptions.
Updated 3 months ago