Consents

Feature Overview

Create/modify consents across all channels directly from Content Cockpit
Versioning and consent events (you can prove what version each user signed)
Texts are held directly in TRIFFT so you can link the consent version with its wording
Automatic "re-consenting" to latest version
Ability to set required/optional consents
Ability to set read_required parameter - this forces the user to scroll down through the entire text before providing consent

Introduction

The Consent management allows you to create and modify consents dynamically across all channels.

Creating New Consents

Select Settings -> Consents
Click the Add new button
To create your first Consent, fill in the fields as described below:

Basic info

Name

Any short name (for your reference only)

Type

TC - general terms and conditions
DPR - data protection regulations
DP - data protection
OUT_MARKETING - general marketing communication
OUT_SMS - text messaging
OUT_EMAIL - email communication
CUSTOM - all other project-specific consents

Toggles

Required - forces user to provide consent to be able to use the loyalty program
Read required - user must scroll down through the entire text before providing consent

Wording

Name prefix, Name, Name suffix

All these texts are visible to customers in the loyalty program.

"Name" (the middle field) is the official consent title, which appears clickable and links to the full version of the consent within the loyalty program. The name prefix allows you to give the consent wording better structure, as well as the name suffix.

Placement

Registration - Consent is required during the registration process
Settings - Consent is placed in the Settings/Account/Profile section

You can opt for both of these options.

Once completed, do not forget to Save your changes.

Adding New Consent Copy

After saving your changes, you will be automatically redirected to the consents preview screen. Click the pencil icon to add your Consent copy. Scroll to the very bottom of the screen and click the "Add new" button.

You will be prompted to fill in:

Note (a short optional text)
Body (the actual Consent copy)

Once completed, save your changes or directly publish the consents.

Versioning

The system automatically recognizes when a new version of consent is created, you may preview the versions by clicking the eye icon, or duplicate them by clicking the duplicate icon.