Feature Overview
Management of all benefits offered to point-based loyalty program users as rewards
Overview of all rewards and their point values in one place
Introduction
TRIFFT Loyalty Cloud allows you to choose between point based and non-point based loyalty program (or even their combination). If you decide to let customers accumulate points for every purchase they can later redeem for exciting rewards, all management of your rewards happens in the Reward section.
Creating Rewards
Select Rewards from the Content
section
Click the
button
To create your first Reward, fill in the fields as described below:
Delivery types
Two delivery types are available:
pickup - for physical rewards
donations -a non-physical reward, e.g. a charity donation
instant
Reward name
Choose a short, descriptive name of your reward.
Image
Pick a visually appealing image to represent a reward. You can easily upload or drap-and-drop an image. Delete it by clicking the trash icon in the top right corner.
Points
If you're running a point-based loyalty system, you need to set a point value of every reward.
Description
Once a user clicks any reward, its full description appears. The rich text is available to format your copy.
Active toggle button
Toggle a switch to make your reward active (visible to the users) or inactive (only visible to you).
Segments
It is possible to display the Reward to all your users by selecting All Members.
Alternatively, you can display the Reward to certain segments only by clicking their respective pillbox. Read more on Segmentation here.
Saving Rewards
To save the reward you've just created, click the SAVE button. Alternatively, you can save cancel it altogether.